SoGlossy Brand Website Terms and Conditions

§ 1. General Provisions

  1. These Terms and Conditions set out the rules for using the SoGlossy brand website available at soglossy.pl, hereinafter referred to as the “Website”.
  2. The entity operating the Website and providing electronic services is Cat&Cat Sp. z o.o., with its registered office in Łódź, at ul. Nawrot 46, 90-014 Łódź, Poland, Tax Identification Number (NIP): 7272784930, National Business Registry Number (REGON): 101317457, National Court Register (KRS): 0001153201, hereinafter referred to as the “Administrator”.
  3. The Administrator can be contacted:

by email: kontakt@soglossy.pl or by post: ul. Nawrot 46, 90-014 Łódź, Poland.

  1. The Website is informational and promotional in nature. It is intended to present the SoGlossy brand, the products it offers, and contact details enabling discussions regarding potential cooperation.
  2. The Website is not an online store. It does not allow users to place orders, make payments, or conclude product sales agreements.
  3. These Terms and Conditions are made available free of charge on the Website in a form that allows them to be saved, accessed again, and printed.

§ 2. Definitions

The terms used in these Terms and Conditions shall have the following meanings:

  1. Website – the SoGlossy brand website specified in § 1(1).
  2. Administrator – the entity specified in § 1(2).
  3. User – a natural person, legal entity, or organisational unit using the Website.
  4. Products – products presented on the Website for informational and promotional purposes.
  5. Content – materials made available on the Website, in particular product descriptions, texts, photographs, graphics, videos, and brand identifiers.
  6. Terms and Conditions – this document setting out the rules for using the Website.
  7. Privacy Policy – a document containing information about the processing of personal data and the use of cookies and similar technologies in connection with the operation of the Website.

§ 3. Nature of Product and Cooperation Information

  1. The Products presented on the Website, including their photographs, descriptions, and specifications, are intended to familiarise Users with the SoGlossy brand’s product range.
  2. The information published on the Website does not constitute an offer within the meaning of the Polish Civil Code. It is provided for informational purposes and constitutes an invitation to make contact and discuss potential cooperation.
  3. The presentation of a Product on the Website does not guarantee its current availability or oblige the Administrator to supply it in any specified quantity or by any specified date.
  4. Detailed terms of any potential cooperation, including Product availability, prices, payment arrangements, and delivery terms, are agreed individually outside the Website.
  5. Merely browsing the Website or submitting an enquiry about potential cooperation does not result in the conclusion of a sales agreement or create an obligation to make a payment.
  6. The Administrator may update the product range and information about the Products. Such updates do not change the terms of agreements previously concluded on the basis of separate arrangements.

§ 4. Electronic Services and Technical Requirements

  1. The Administrator provides Users with free access to the Content, including information about Products and contact details relating to cooperation.
  2. Using the Website does not require registration or the creation of an account.
  3. The Content access service begins when the Website is opened and ends when the User leaves or closes it. The User may stop using the service at any time.
  4. To use the Website, the User needs a device with Internet access and an up-to-date web browser. Certain features may require JavaScript to be enabled.
  5. Contacting the Administrator by email requires an active email address.
  6. The User bears the costs of Internet access in accordance with the terms and conditions of their Internet service provider.
  7. Internet use involves risks, including malicious software and attempts to obtain data fraudulently. Users are advised to keep their software up to date and use appropriate device security measures.

§ 5. Rules for Using the Website

  1. The User should use the Website in accordance with applicable law, its intended purpose, and with respect for the rights of the Administrator and other persons.
  2. The following activities are prohibited:
    • providing unlawful content; transmitting malicious software or taking actions that disrupt the operation of the Website; obtaining unauthorised access to the Website’s systems, data, or security measures;
    • infringing copyrights, trademark rights, personal rights, or other third-party rights.
  3. When corresponding with the Administrator regarding cooperation, the User should provide truthful information and contact details that enable a response.
  4. The Administrator exercises due diligence to ensure that the Website operates correctly and that the information published on it is reliable and up to date.
  5. Access to the Website may be temporarily restricted due to maintenance work, updates, or technical failures. The Administrator takes measures to restore its proper operation.
  6. The liability of the Administrator and the User is governed by applicable law. These Terms and Conditions do not exclude or limit liability where such exclusion or limitation is not permitted.

§ 6. Rights to the Content

  1. The Content published on the Website may be protected by copyright law, industrial property law, or other legal provisions.
  2. The User may access the Content to obtain information about the SoGlossy brand, its Products, and potential cooperation opportunities.
  3. Copying, distributing, or using the Content, particularly photographs, descriptions, and brand identifiers, requires authorisation under applicable law or the consent of the rights holder.
  4. Making Content available on the Website does not constitute a licence to use it in the User’s own advertising or commercial materials.
  5. Entities interested in obtaining materials for use as part of a cooperation arrangement may contact the Administrator.

§ 7. Complaints Regarding the Operation of the Website

  1. Users may submit complaints concerning the operation of the Website or the Content access service by email to kontakt@soglossy.pl or by post to the Administrator’s address.
  2. To facilitate the handling of a complaint, Users are advised to provide:
    • a description of the problem; the date on which it occurred; the address of the webpage to which the complaint relates;
    • contact details enabling a response.
  3. The Administrator will review the complaint and provide a response within 14 days of receiving it.
  4. The response will be sent to the email or postal address provided by the User.
  5. This procedure applies to the operation of the Website. Complaints relating to separately concluded agreements are governed by the relevant legal provisions and the terms of those agreements.

§ 8. Personal Data and Cookies

  1. Information about the processing of personal data in connection with the use of the Website and contact with the Administrator is provided in the Privacy Policy, available at soglossy.pl/en/privacy-policy.
  2. In particular, the Privacy Policy specifies the purposes and legal bases for processing personal data, data retention periods, data recipients, and the rights of data subjects.
  3. Data provided in correspondence are processed to handle enquiries and conduct discussions regarding cooperation, in accordance with the principles described in the Privacy Policy.
  4. Submitting an enquiry does not in itself constitute consent to receive a newsletter or other future marketing communications.
  5. Information about the cookies and similar technologies actually used, their purposes, and the ways in which they can be managed is provided in the Privacy Policy or a separate Cookie Policy.
  6. Technologies that require the User’s consent are used only after such consent has been obtained. The User may withdraw consent at any time. Exceptions concerning strictly necessary technologies are applied in accordance with applicable law.

§ 9. Amendments to the Terms and Conditions and Final Provisions

  1. The Administrator may amend these Terms and Conditions in connection with changes in the law, the Website’s functionality, the Administrator’s details, or requirements relating to the security and operation of the Website.
  2. The current version of the Terms and Conditions is published on the Website together with its effective date.
  3. Amendments do not affect rights already acquired by Users or change the terms of separately concluded cooperation agreements.
  4. Matters not covered by these Terms and Conditions are governed by applicable Polish law, in particular the Polish Civil Code and the Act on the Provision of Electronic Services, taking into account any mandatory provisions protecting Users.
  5. Disputes shall be resolved by courts having jurisdiction in accordance with applicable law.
  6. These Terms and Conditions shall take effect on October 2026